FAQs

How does shipping work?

All standard shipping is FREE in the USA!

Shipping fees will apply to all international shipping.

EDC Belts - Usually ships within 2-5 business days as they are made to order.

We will provide you with tracking information as soon as your order ships.

 

What happens if I need to return a product?

All items can be returned within 30 days and depending on the circumstances of the return we may pay for shipping or you may need to pay for shipping. Our policy is to be fair in all our deals. Please head over to our Customer Service page for more info on our return process.

 

How do warranties work?

Our lifetime warranty is a no questions asked warranty. All you need to do is provide us with your name (or name used to make the purchase). We will then send you the replacement product covered under the warranty. We would love it if you'd give us an idea of what went wrong with the product to help us improve. Any warranty requests can be sent to info@bluealphagear.com or you can call us at (678) 961-3304.